Shipping & Returns

 

Shipping Information

UNITED STATES [AND SELECT ISLAND TERRITORIES] - USPS

Flat Rate: $5.00 per order - Expected Delivery Time: 6-10 Business Days

United States, Palau, Guam, and 4 other countries

CANADA - USPS

Flat Rate: $15.00 per order - Expected Delivery Time: 6-10 Business Days

EUROPE - USPS

Flat Rate: $34.25 per order - Expected Delivery Time: 6-10 Business Days

United Kingdom, Norway, Ireland, and 37 other countries

ASIA - USPS

Flat Rate: $34.25 per order - Expected Delivery Time: 6-10 Business Days

China, Japan, Singapore, and 36 other countries

AFRICA - USPS

Flat Rate: $34.25 per order - Expected Delivery Time: 6-10 Business Days

South Africa, Namibia, Botswana, and 47 other countries

OCEANIA - USPS

Flat Rate: $35.25 per order - Expected Delivery Time: 6-10 Business Days

Australia, New Zealand, Fiji, and 17 other countries

CENTRAL AMERICA / CARIBBEAN ISLANDS - USPS

Flat Rate: $34.25 per order - Expected Delivery Time: 6-10 Business Days

Mexico, Belize, Costa Rica, and 23 other countries

SOUTH AMERICA - USPS

Flat Rate: $31.00 per order - Expected Delivery Time: 6-10 Business Days

Colombia, Brazil, Argentina, and 9 other countries

 

Easy Returns & Exchanges

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

* Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 20 business days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at: info@shamanshonor.com

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@shamanshonor.com and send your item to:

8033 Sunset Blvd, #1051

West Hollywood, CA 90046

United States

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and (s)he will find out about your return.

SHIPPING

To return your product, mail it to:

8033 Sunset Blvd, #1051

West Hollywood, CA 90046

United States

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

  • If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.